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I forgot the PIN

Sharing & sync

I forgot the PIN

Sorry, we can’t get it back, because we never see your PIN. Make a new link from the Share tab and switch the old one off.

Worried about your pet right now?

If your pet is struggling to breathe, their gums look blue or grey, or they collapse, please don’t wait on us. Call your vet or the nearest emergency clinic now.

More about Sharing & sync

How do secure links work?
Two of us made separate profiles. Can we merge?

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One of us will reply within a business day, usually sooner.

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Heartside isn’t a medical device and can’t diagnose any condition. Always follow your vet’s advice.

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