Backup files and the recovery code

Settings › Save a backup file makes one encrypted file with every pet, reading, note and log. The first time, Heartside shows you a recovery code: 24 letters and numbers that open your backup files. Every later backup file from that phone uses the same code, and you can see it again in Settings › Recovery code.

The key behind the code is kept in iCloud Keychain on iPhone, or with your Google account on Android, so on a new phone signed in to the same account the file opens by itself. On any other phone, or when you move between iPhone and Android, type the code to open it.

We never see the code or the file, so we can’t recover either one. Keep the code somewhere safe, like a password manager. Backup files from older versions of Heartside still open with the PIN they were saved with.